In order to assist developers to get off to a good start in using OpenSearchServer,
we offer a free Service, limited to thirty (30) days.
No credit card needed.
The silver support plan includes:
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Access to Community tools,
- Unlimited eMail support,
- Access to web based ticket management tool,
- Web Ticket Submission 24 x 7 x 365,
- Full Upgrade Provisions,
- Upgrade Information and directions,
- Active Monitoring and alerting.
- Response time for non critical issues: Up to 2 working days
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Response time for critical issues: Up to 1 working days
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Bug fixing
The "Thirty Days Free" program is reserved for new customers and can only be subscribed to once. It is created to help new customers of OpenSearchServer.