Support services

We provide support and services for OpenSearchServer users. From the planning process through completion of the project, we will assist you to deliver your project on time and meet all your objectives.

E-mail support Web tickets Unlimited Unlimited Unlimited
Time slot 9am-7pm Mon-Fri 24×7 24×7
Maximum response time 1 working day 8 hours 4 hours
Number of contacts 1 1 3
Technical support Yes Yes Yes
Functional support No Yes
(working hours)
Remote maintenance No No Yes
Active Monitoring & Alerting tool 1 instance 3 instances 10 instances
Price for one year




View prices in : EUR – Euro | USD – US Dollar

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Our team is available to answer your questions.
Use our contact form or send us an email at order implies the acceptance without reserve of the General terms and conditions.