We provide support and services for OpenSearchServer users. From the planning process through completion of the project, we will assist you to deliver your project on time and meet all your objectives.
| Plans |
COMMUNITY |
PROFESSIONAL |
ENTERPRISE |
| E-mail support Web tickets | Unlimited | Unlimited | Unlimited |
| Time slot | 9am-7pm Mon-Fri | 24×7 | 24×7 |
| Maximum response time | 1 working day | 8 hours | 4 hours |
| Number of contacts | 1 | 1 | 3 |
| Technical support | Yes | Yes | Yes |
| Functional support | No | Yes (working hours) |
Yes (24×7) |
| Remote maintenance | No | No | Yes |
| Active Monitoring & Alerting tool | 1 instance | 3 instances | 10 instances |
| Price for one year |
€ 490 |
€ 990 |
€ 2,990 |
Already support customer ? Go directly to the support interface
Our team is available to answer your questions.
Use our contact form or send us an email at contact@open-search-server.com.Each order implies the acceptance without reserve of the General terms and conditions.
Use our contact form or send us an email at contact@open-search-server.com.Each order implies the acceptance without reserve of the General terms and conditions.